Short answer: Mako and Momence both support studio operations, but the right fit depends on the workflows and commercial terms a business needs. This vendor-authored comparison reviews documented scheduling, memberships, events, virtual classes, payments, automation, and pricing information, with official sources linked beside material claims.
Disclosure: Mako CRM publishes this comparison and is one of the products discussed. This is vendor-authored analysis, not an independent review or hands-on product test.
Method: We checked the official sources below on September 1, 2026. Features, prices, fees, promotions, limits, and contract terms can change. Quote-only or unverified items should be labeled; absence from an official page is not proof that a feature is unavailable.
| Publisher | Source | What it supports | Limitations |
|---|---|---|---|
| Momence | Momence pricing | Basic Pro 60 monthly and Custom 199 monthly plans; host/client and country-specific processing fees displayed | Fee wording country taxes and contract require qualification |
| Momence | Momence | Live/on-demand classes courses memberships booking app leads and integrations | Does not establish all pricing or payment terms |
| Momence | Subscriptions and packages | Subscription package renewal cancellation usage-limit and guest-pass workflows are documented | Help collection does not establish commercial pricing |
| Mako CRM | Pricing - Transparent Plans for Service Businesses | Public plan prices, annual totals, included team members, additional-location price, and month-to-month contract statement | Vendor-authored and changeable; checked date required; does not independently prove value, superiority, or competitor differences |
| Mako CRM | Invoicing and Payment Software for Service Businesses | Invoice creation, payment links, partial-payment tracking, reminders, recurring billing, Stripe processing, and Mako fee statements | Vendor-authored; Stripe fees can vary by market and account; sample collection and speed figures are not independent outcome evidence |
Momence launched with a genuinely interesting pitch: a low monthly base, with per-booking fees instead of a large subscription. For a studio just starting out or running low volume, that math works. For a studio doing serious booking volume, per-booking fees quietly become the expensive part. Mako runs flat-rate with no per-booking component. Whether that matters depends entirely on your volume — and this post shows you how to do that math on your own numbers rather than ours.
Momence: Published, tiered. The entry plan sits around $60/month for studios seeking cost efficiency, and there is a $199/month tier that includes unlimited add-ons and removes per-booking fees. Lower tiers carry a per-booking percentage on transactions routed through the platform. The percentage differs by tier and changes periodically — confirm the current rate for the specific tier you are considering directly with Momence, because that number, not the base fee, determines what you actually pay.
Mako: Published, flat, no per-booking component at any tier.
Roughly 20% off annually, no contract.
The comparison is genuinely simple once you have the right inputs, and it is worth five minutes with a calculator rather than trusting anyone's worked example.
Take your monthly booking count, multiply by your average ticket, multiply by Momence's per-booking percentage for your tier. Add Momence's base fee. That is your Momence number. Compare it against $139 or $249 flat.
Two things fall out of that arithmetic every time:
First, there is always a crossover point. Below some booking volume, a percentage of a small number beats a flat fee. Above it, the flat fee wins and keeps winning. Where that point sits depends on your ticket price and your tier's percentage, so work it out rather than assuming.
Second, and more important: a per-booking fee is a tax on your best months. A flat fee costs the same in January and in your busiest week of the year. A percentage does not. If your plan is to grow bookings, you are choosing between a cost that stays still and a cost that grows with you.
Momence's own $199 tier exists precisely because that becomes a problem — it is the tier you move to in order to stop paying per booking. Which means the honest comparison at scale is Momence's $199 against Mako's $139 or $249, not against the entry tier.
Momence: Clean, modern class scheduling. Good support for workshops, retreats, and non-standard programming alongside regular classes. Strong checkout flow and a polished booking UX that members find intuitive.
Mako: Full class and appointment scheduling, recurring sessions, waitlists, instructor assignments. Strong on the operational side — studio manager workflows, staff scheduling, admin views.
Edge: Momence on member-facing UX. Mako on admin and operations.
Momence: Solid recurring membership billing, class pack handling, and intro offers. On lower tiers the per-booking fee applies to transactions routed through the platform. Failed payment handling is manual in most configurations.
Mako: Flat-rate billing with full failed-payment recovery automation — retry sequences, dunning emails, SMS card-update requests. No per-booking component on any plan.
Edge: Mako on failed payment recovery and predictable billing costs.
Momence: Purpose-built for non-standard programming. Workshops, retreats, teacher trainings, and multi-session events are first-class features. If your studio runs a significant retreat or teacher-training business, Momence handles it more natively than most competitors.
Mako: Handles events and workshops through the standard scheduling system. Functional, not specialized.
Edge: Momence for studios with significant retreat/workshop/teacher-training revenue.
Momence: Built-in video streaming for virtual classes. If you run a hybrid in-person/virtual model, this is native.
Mako: No built-in video streaming. Virtual classes would require a third-party integration (Zoom, etc.).
Edge: Momence for hybrid studios.
Momence: Revenue reporting and booking analytics. Does not natively track MRR, LTV, CAC, or cash runway.
Mako: Native financial dashboard with MRR, LTV, churn, CAC, revenue per member, cash runway.
Edge: Mako, clearly.
Momence: Reports on your own numbers only.
Mako: Pulse compares your retention against market averages for your city and state, and imports from Momence directly — free, and usable before you change platforms.
Edge: Mako, at no cost to try.
Momence: Class reminders and basic email sequences available. Marketing automation is less mature than older platforms.
Mako: Full retention automation native: class reminders, post-class follow-ups, at-risk member alerts, win-back sequences, intro-conversion sequences.
Edge: Mako on retention automation depth.
Your wellness business is a business. Not a hobby, not a side project, not a calendar with a cash register. It deserves software that treats it accordingly. If your CRM can't tell you whether your business is financially healthy, it's not doing its job. And in 2026, you have better options.
See Mako in action — no sales call required
Mako is built for independent studio and service-business owners who'd rather spend their time on clients than on demo calls. Open the live demo, poke around, and see exactly how scheduling, billing, and financial intelligence come together in one place.
Try the demo: Open the Mako CRM live demo
Self-serve. Instant access. No forms, no calendars, no "talk to sales."
