Mako CRM

Every customer, every detail, one place.

Stop losing clients across spreadsheets, sticky notes, and your memory. Mako gives you a real CRM built for how service and class-based businesses actually work — not a repurposed enterprise tool.

For Who

For yoga studios · salons & spas · fitness centers · contractors · wellness practices

Customer Database

Find any customer in seconds.

Search by name, phone, email, or tags. Filter by priority, status, booking history, or source. Save your favorite filter combos as presets so your most-used views are one click away.

Every record shows booking count, recurring status (Occasional, Regular, or VIP), revenue metrics, and the full history of your relationship — not just a name and phone number.

Customer Profiles

A complete picture, not a contact card.

Each customer gets a 7-tab profile: contact details and custom fields, booking history, memberships and attendance, tasks, documents, equipment tracking, and a full activity timeline including payments and messages.Whether you're a yoga studio tracking class attendance or a plumber tracking equipment at a job site — every detail lives in one place.

Personalized Solutions

Small businesses spend an average of 12 hours per week on manual customer management. That's 600+ hours a year you could spend growing your busines

Custom Fields
Your business isn't cookie-cutter. Same for your CRM.
Create your own fields — text, number, date, yes/no, or dropdown. They show up on customer records, in search, in filters, and in CSV exports.
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Sales Pipeline
See every deal, from first contact to closed.
A visual Kanban board with six default stages: Lead, Qualified, Proposal, Negotiation, Won, and Lost. Each stage has a weighted probability so you always know your real pipeline value — not just the optimistic one.
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Import & Export
Bring your data. Take it with you.
Import customers from CSV when you're migrating from another system. Export everything — including custom fields and tags — whenever you need it. Your data is yours, always.
 
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Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

Is there a limit on how many customers I can have?

Starter includes 100 customers. Team includes 1,000 with the option to add more in packs of 500. Enterprise is unlimited.

Do you perform full migrations?

Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

Does the CRM work with the rest of Mako?

Everything is connected. Customer records link to their bookings, invoices, estimates, memberships, messages, and pipeline deals automatically.

Stop managing customers from memory.

Start today.

Mako CRM is built for businesses that run on relationships — not spreadsheets.