What if I need a consumer marketplace like Mindbody's?

Mako does not offer consumer discovery. Studios can market through Google, Instagram, Facebook and word of mouth instead. If Mindbody's marketplace brings you a meaningful share of new clients, staying may make sense. If it does not, Mako's AI receptionist and churn detection may be more useful.

How much can I actually save by switching to Mako?

A typical studio paying $600/month for Mindbody (with staff seats and add-ons) might pay $200 to $300/month for Mako with equivalent functionality. That's $2,400 to $3,600/year in savings.

Mako is built for service businesses. It brings CRM, scheduling, payments, team tools, AI features and financial reporting into one app, so you can run the business without piecing together several systems.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

Can I import my existing customer list?

Yes. Mako supports CSV import for bulk customer uploads. You can map your columns to customer fields during the import process.

Do you perform full migrations?

Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.

What types of businesses is Mako for?

Mako supports 45+ service-based business types including home services (plumbing, HVAC, electrical, cleaning, landscaping), beauty and wellness (salons, barbershops, spas, massage, esthetics), contractors (roofing, painting, flooring, general contracting), and fitness/studio businesses. If you book appointments, manage customers, and collect payments, Mako is built for you.

How long does the setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

Can my customers book online?

Yes, customers can book online at makocrm.so/book/u/your-name.

Mako vs Mindbody

Mindbody runs the industry. That does not make it right for you.

Q: Can I switch from Mindbody to Mako easily?

Yes, with caveats. Mako can import client data, services and basic history from Mindbody. You will need to map your services and tags. The move usually takes two to four weeks, and the hardest part is telling clients about the new booking URL.

Q: Does Mako work for pure group fitness studios?

Mako works for group fitness, but Mindbody's event-based scheduling feels more natural for class-only studios. However, many Mako users run successful group fitness businesses by using the platform's tag-based filtering and class-as-service approach. If you're also considering personal training, workshops, or hybrid offerings, Mako shines.

THE SHORT ANSWER

Both platforms work. They work for different businesses.

If you run pure group classes and the marketplace brings you clients, Mindbody has earned its position. If you mix services, care about your margins, or have a team on commission, keep reading.

CHOOSE MAKO IF YOU

✓Want flat pricing that does not move when you hire
✓Blend one-on-one sessions, packages and classes
✓Need real numbers: profitability, cash flow, unit economics
✓Pay freelance team members or use tiered commissions
✓Want to know who is about to churn while you can still call them
✓Dislike annual contracts and sales calls

CHOOSE MINDBODY IF YOU

→Run pure group fitness: yoga, pilates, CrossFit, dance
→Get real client volume from the mindbody.io marketplace
→Depend on a specific integration in their 100+ ecosystem
→Are already deep in Mindbody and switching costs matter
→Are fine with per-staff pricing as the team grows

AT A GLANCE

Side by side, no marketing speak.

WHERE THEY DIVERGE

Six decisions that actually change your month.

Feature lists rarely decide anything. These are the places where the two platforms give you a genuinely different business.

$2,400 to $3,600

a year is what a ten-person studio on roughly $600/month of Mindbody can expect to save on Mako's flat pricing. Smaller teams save less in dollars and more in percentage. Use it as a guide, not a quote.

WHERE MINDBODY WINS

The marketplace is a real advantage. We do not have one.

Mindbody runs mindbody.io, where someone searching "yoga near me" can find you. That is genuine consumer traffic, and in a competitive market it is worth paying for. Mako does not operate a marketplace: we build business software and integrate with the tools that matter: QuickBooks, Google Calendar, Stripe.

→If the marketplace drives real volume, that is a strong reason to stay

→If it is a nice-to-have, churn detection may earn more than it does

OUR PHILOSOPHY

Do fewer things, do them properly.

You will integrate less overall. What you do integrate works without a support ticket. Most studios we talk to were paying for a hundred integration partners and using two.

QuickBooks Online: expenses and invoices, no double entry

Google Calendar: two-way, per practitioner

Stripe: payments, Connect and payouts

SWITCHING

Questions people ask before they move

Most switches take two to four weeks. The hardest part is telling clients the booking link changed, not the data.

Talk to us about migrating

Can I switch from Mindbody to Mako easily?

Yes, with caveats. Mako imports your client data, service offerings and basic history. You will need to map existing services and tags. The hardest part is telling clients the booking URL changed. Most switches take two to four weeks, and on an annual commitment our team will do the migration for you.

Does Mako work for pure group fitness studios?

It does, though Mindbody's event-based scheduling feels more natural for class-only businesses. Plenty of studios run group fitness on Mako using tag-based filtering and classes-as-services. If you also sell personal training, workshops or hybrid offerings, Mako is the better fit.

What if I need a marketplace like Mindbody's?

Then that is a real reason to stay. Mako has no consumer discovery. Most studios we work with are found through Google, Instagram and word of mouth rather than a marketplace, and if yours is one of them, churn detection and the AI receptionist tend to return more than listings do.

How much can I actually save?

A ten-staff studio paying roughly $300 base, $100 in per-staff fees and $200 in add-ons is at about $600 a month. On Mako's flat pricing that is typically $200 to $300 a month back, or $2,400 to $3,600 a year. Smaller studios save less in absolute terms and more as a percentage.

Do you charge per team member?

No. Each plan includes a set number of seats: 3 on Starter, 15 on Team, unlimited on Enterprise. Growing the team does not change the bill.

Can I try it before moving anything?

Yes. The demo is self-serve and fully populated, no signup and no sales call. Explore the whole product before a single client record moves.

No sales call required

See it before you move a single record.

The full product, populated, in your browser. Decide with the thing in front of you rather than a feature grid.

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