Employee Training

Train your team once. Know it stuck.

Build handbooks, SOPs, and onboarding docs your team actually reads with quizzes to prove it and signatures to confirm it. No more binders collecting dust.

For Who

For yoga studios · salons & spas · fitness centers · contractors · wellness practices

Training, Knowledge, & Learning

Write it once. Everyone gets the same playbook.

Create training modules with a rich text editor built right into Mako. Add headings, images, links, and formatted text — no copy-pasting from Google Docs or emailing PDFs. Organize content by category: handbooks, SOPs, policies, onboarding guides, safety procedures, or compliance docs. Save as draft while you're working, then publish when it's ready.

Quiz Them On It

Reading it isn't the same as knowing it.

Attach a quiz to any training module. Add multiple-choice questions, set correct answers, and write explanations for wrong ones. Set a passing score, employees who don't pass can retry until they do.E very attempt is recorded. You see who passed on the first try and who needed three.

Document and organize every process in one place

Businesses lose an average of 43% of productivity during onboarding when training isn't documented. Write it once, assign it, quiz on it — and never explain the same thing twice.

Get It Signed
"I didn't know" is no longer an excuse.
Require a digital signature on any module. Employees read the document, pass the quiz, then sign with their finger or mouse. Mako captures the signature image, their name, timestamp, IP address, and device, so you have a real compliance record, not a verbal promise.
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Assign by Role or by Person
The right training to the right people, automatically.
Assign modules to entire roles — every technician gets the safety manual, every new hire gets onboarding. Or assign to specific people when someone needs a refresher or a policy update.Set due dates. Mako shows what's overdue and who hasn't started.
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Compliance Dashboard
Know who's trained and who's not — in seconds.
One dashboard shows completion rates per module, per person, and across the whole team. See average quiz scores, overdue assignments, and who still needs a signature.When an auditor asks or a client requests proof of training, you pull it up, not dig through filing cabinets.
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Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

What happens when an employee fails a quiz?

They can retake it. You set the passing score. Mako tracks every attempt so you can see who struggled and on what.

Can employees sign on their phone?

Yes. The signature pad works on any device — phone, tablet, or desktop.

Can I update a published document?

Yes. Edit and republish anytime. Existing completions are preserved, but you can reassign if you need the team to review the updated version.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

Can I include images in training documents?

Yes. Upload images directly into the editor. They're stored securely and display inline with your content.

Do I need a separate tool for onboarding?

No. Create an onboarding category, assign those modules to new hires, and track completion all inside Mako.

Is this included in all plans?

No. Training & Handbooks is available on Team, and Enterprise plans.

Stop training from memory. Start training with proof.

Start today.

Mako turns your knowledge into documents, your documents into assignments, and your assignments into compliance records.