Assign training. Track completion.
Write handbooks, procedures and onboarding modules, then assign them to the people who need them. Completion records, quiz attempts and acknowledgments show where to follow up.
Write it once. Everyone gets the same playbook.
Create training modules with a rich text editor built into Mako. Organise them by category: handbooks, SOPs, policies, onboarding, safety, compliance. Save as a draft, publish when it is ready.
The answer to "how do we do this?" lives in one place.
Your opening routine, your class setup, your incident policy, your handbook. Each one is a module with its own category and requirements: read only, quiz required, signature required, or all three.
Reading it is not the same as knowing it.
Attach a multiple-choice quiz and set the passing score. Passed and failed attempts stay with the module, so you can compare answers and decide where more explanation is needed.
A signature with a name and time.
Mako keeps a signature image, the signer's name and the recorded signing time with the training completion. Use the acknowledgment to review who signed and when.
Know who has done it, without asking.
Choose the relevant modules for each person or role, add due dates, then check completion and outstanding acknowledgments. When someone joins, review their assignments rather than assuming the training has reached them.
of productivity is lost during onboarding when training is not documented. Write it once, quiz on it, and never explain it a second time.
Training records you can review.
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What happens when an employee fails a quiz?
They can retake the quiz. Compare failed and passed attempts with the passing score, then use the answers to decide what to explain or revise.
Can I require a signature as well as a quiz?
Yes. A module can require reading, a passing quiz score, a signature, or all three. The record is only marked complete when every requirement is met.
Can I assign different training to different roles?
Assign the relevant modules to each role or person, then check assignments and due dates when someone new joins. Completion records show what remains to be done.
What exactly is stored with a signature?
Mako keeps a signature image, the signer's name and the recorded signing time with the training completion. Use the acknowledgment to review who signed and when.
Can I update a handbook after people have signed it?
After editing a module, review its assignments and the acknowledgments already recorded. Ask us how to request a new acknowledgment for the updated instructions.
What counts as a training module?
A handbook, procedure, policy or onboarding topic can be a module. Give it a category and choose reading, a quiz or an acknowledgment.
How can I open the CRM demo?
The guided product demo requires a valid work email. No credit card or sales call is required.
Which modules are in the sample library?
Six modules span five categories, including the studio handbook, daily procedures, safety and new-teacher onboarding.
How should I read the quiz result?
Marcus scored 70% on his first attempt and 90% on his second, against an 80% pass mark. His acknowledgment was recorded Jun 30 at 8:14 AM.
Who needs a training follow-up in the example?
Ava and Rosa’s incident-policy assignments are six days overdue. Tomas is still completing onboarding, with three of five modules done.
Start today.
Keep training assignments and completion records together. See which modules need follow-up and who has already acknowledged the instructions.