See when reformer, mat, membership, class-pack, and intro-series clients fall outside their normal return cadence. Mako keeps historical value and privacy-safe cohort context attached to the signal.
Pilates clients return on different schedules. Mako starts with the rhythm visible in supported data, then helps the team review what changed and what deserves attention.
A twice-weekly reformer client, a monthly mat client, and an intro-series client should not share one inactivity threshold.
Use privacy-safe aggregate cohorts to examine retention and rebooking across eligible groups supported by the connected data.
Review the signal, decide whether follow-up is appropriate, assign internal work, and record the observed outcome with source context.
Use connected data to understand cadence, cohorts, and rebooking while keeping scheduling and studio operations in the systems you already use.
Explore retention, rebooking, cohorts, client segments, historical revenue context, and privacy-safe benchmarks at no cost.
Create a free Pulse account →Need to confirm a source or workflow? Talk with the Mako team.
Contact usMako helps identify clients overdue for their normal return cadence, review historical value, compare privacy-safe cohorts, and organize recovery work.
Mako supports supported Mindbody data and supported Momence, CSV, and Excel paths. Exact availability and fields should be confirmed.
No automated campaign is promised. Pulse organizes internal work; the studio controls consent and any authorized outreach.
No. Mako uses observed return cadence, historical value, retention, and rebooking signals rather than AI cancellation predictions.
No. It provides retention intelligence around supported connected data while the studio keeps its operating workflow.
Review overdue returns, historical context, and eligible cohorts before deciding the next action.