Fill your classes. Keep your members.
Class schedules, credits, memberships and check-in in one place, plus the retention signals that tell you who is drifting before their pass runs out.
The admin that eats your week.
Members quietly stop coming
Someone misses two weeks, then a month, and by the time you notice they have already cancelled. Nobody has time to watch attendance patterns by hand.
Credits and passes are a spreadsheet
Who has credits left, whose pass expired, who paid for ten and used four. It is fiddly, it is constant, and it is where money leaks out.
Front desk is doing admin, not welcoming
Manual check-in at 6:29pm for a 6:30 class is a bad experience for everyone standing in it.
Four parts of the platform doing the work.
Classes & Memberships
Capacity, waitlists, credits and passes, with a member portal and QR check-in.
Retention Intelligence
Every member scored on attendance and frequency, with the ones at risk surfaced weekly.
Payments & Invoicing
Memberships bill themselves, packs auto-renew, and reminders chase what is owed.
Team Management
Teacher availability, cover, timesheets and commission in one directory.
of new members never come back after their first visit. Catching the ones who came twice is the cheapest growth in the business.
If you book, manage and get paid, Mako fits.
Do you handle class packs and credits?
Yes. Each class costs a set number of credits, packs deduct on check-in, and expiring passes are flagged before they lapse rather than after.
Can members book and manage their own membership?
Yes. The member portal shows the schedule, their credit balance, attendance history and membership status, including pausing and resuming.
What is Mako?
Mako is built for service businesses. It brings CRM, scheduling, payments, team tools, AI features and financial reporting into one app, so you can run the business without piecing together several systems.
Is there any demo available?
Yes. The guided product demo requires a valid work email. No credit card or sales call is required.
Can I import my existing customers?
Yes. Upload a CSV file and Mako will map your columns to customer fields and tags.
Do you perform full migrations?
Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.
How long does setup take?
The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.
Start today.
Mako handles the schedule, the credits and the chasing, so your studio can get on with teaching.