CRM for  Wellness Practices

Focus on your clients. We'll handle the rest.

Appointment booking, client intake, session notes, and billing designed for wellness practitioners who want to spend time healing, not administrating.

Appointment Scheduling

Your calendar, your control.

Book appointments with the detail wellness practices need: session type, duration, room, and practitioner. See your day, week, or month at a glance. Drag to reschedule. Click to see client details. Scheduling that respects the pace of your practice.

Online Booking

Clients book when they're ready.

Share your booking page. Clients see your real availability, choose their session type, and confirm. Automated reminders reduce no-shows. You get notified instantly. New clients at 11pm? They can book without waiting for office hours.

Meet your clients where they are. Online

73% of patients prefer online booking and will choose a provider who offers it over one who doesn't. Mako makes your practice bookable 24/7.

Digital Intake & Waivers
Paperwork before they arrive.
Send intake forms and waivers electronically. Clients complete them from home. Responses attach to their profile automatically. Start the session with information, not a clipboard. First appointments that start on time with everything you need.
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Session Notes
Document as you go.
Add notes during or after sessions. Notes link to the specific appointment. Review a client's full history before their next visit. Search across notes when you need to find something.
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AI Receptionist
Your phone, answered professionally.
AI handles calls when you're with clients — books appointments, answers questions about services and availability, captures new client information. You call back when you're ready, or not at all.
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Discovery every feature
Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

How long until payments reach my bank account?

Typically 1-2 business days after the customer pays, depending on your Stripe account settings.

What are the processing fees?

Standard Stripe rates apply: 2.9% + $0.30 for card payments, lower for ACH. Mako doesn't add additional fees on top of Stripe's rates. More information here.

What happens if a client no-shows?

No-shows are logged on the client profile. You can see no-show history and set policies (like requiring deposits) for repeat offenders.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

What payment methods can customers use?

Credit cards, debit cards, and ACH bank transfers (where enabled). All payments process securely through Stripe.

Do customers need an account to pay?

No. Customers click the payment link, enter their card, and pay. No login or account creation required.

Does this work with QuickBooks?

Yes. Invoices and payments sync to QuickBooks Online automatically. Your books stay accurate without manual entry.

Run your practice with less admin. More presence.

Start today.

Mako handles the scheduling, intake, and billing — so you can focus on the clients in front of you.