Manage the diary. Check stylist pay.
Appointments, retail and stylist commissions in one place. Keep the chair diary alongside service revenue and stock costs when you check what the salon owes.
Where salon admin takes time.
Commission maths eats every payday
Different rates per stylist, per service, plus tips and retail. It is a spreadsheet nobody trusts and everybody argues about.
Gaps in the column are lost money
A no-show at 2pm on a Saturday leaves a slot you cannot refill once the appointment has started.
Retail stock disappears
Product sold, product used on clients, product that walked. Without tracking, all three look the same at stocktake.
Four tools for the diary, stock and payday.
Bookings & Jobs
Online booking, per-stylist availability, reminders and no-show flags.
Stylist commissions
Check eligible service revenue against the stylist's rate, then review the amount due before payday.
Retail and back-bar stock
Retail and treatment stock, with low-stock levels, stock value and service-use costs kept apart.
Performance Analytics
Compare revenue per hour for colour and cutting, alongside the share of appointments with retail.
faster payment when clients can pay online and reminders go out on their own.
If you book, manage and get paid, Mako fits.
Can different stylists have different commission rates?
Agree the rate for each stylist and service, then check the eligible revenue and amount due. We can show how those rules apply in the demo.
Does it track retail as well as services?
Keep retail sales and product used during a service as separate stock entries. Check each movement and cost before relying on the margin figure.
Can booking allow for colour processing time?
Keep the stylist available for the full appointment. If your salon needs separate chair reservations or processing intervals, we'll demonstrate those rules before you use them in the diary.
What do I need to try the salon demo?
A valid work email opens the guided demo. Explore the diary without a credit card or sales call.
What should a client CSV include?
Client identifiers and contact details. We'll check the file before mapping fields and tags.
How do diary gaps lead to a follow-up?
Look at the client's usual visits and next booking first. A stylist or receptionist decides whether a rebooking prompt fits.
Can reception and stylists share a plan?
CRM pricing is per location, with unlimited staff and no separate seat charges. A walkthrough can cover the diary, customer records and financial views your salon team needs, including how access is configured for the people using them.
Start today.
See the chair diary, retail totals and stylist payouts in the Mako CRM demo.