CRM for Trades & Contractors

Win more jobs. Run them right. Get paid faster.

Client management, consent forms, appointment booking, and commission tracking built for med spas, estheticians, and aesthetic practices that demand precision.

Estimates & Quotes

Quote fast. Close faster.

Build estimates in minutes: line items, quantities, labor, materials, taxes. Present Good/Better/Best options. Send professionally branded quotes by email or text. Customers approve online with a signature. The first contractor to quote usually wins. Be first.

Job Management

See every job. Know every status.

Visual calendar shows all scheduled jobs. Click into any job for details: customer info, scope, notes, assigned crew. Update status as work progresses: scheduled, in progress, completed, invoiced.Your entire operation on one screen.

Reclaim 20% of your time.

Contractors lose 20-30% of productive time to inefficient quoting, bad scheduling, and chasing clients. Mako puts those hours back on the clock.

CRM & Customer History
Know every customer. Every property. Every job.
Complete records: contact info, service address, equipment installed, job history, notes. Before you dispatch, you know what you're walking into. Repeat customers feel remembered. Institutional knowledge that doesn't leave with employees.
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Invoicing & Payments
Bill the job. Get paid that day.
Create invoices from completed jobs with one click, all details pull automatically. Send by email or text. Customers pay online. Money in your account in 1-2 days. No more "the check is in the mail."
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Job Costing & Profitability
Know which jobs make money.
Track labor (from time tracking and pay rates), materials (from inventory), and revenue (from invoices). See profit margin per job. Identify which services and customers are actually profitable.Stop guessing. Start knowing.
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Discovery every feature
Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

How long until payments reach my bank account?

Typically 1-2 business days after the customer pays, depending on your Stripe account settings.

What are the processing fees?

Standard Stripe rates apply: 2.9% + $0.30 for card payments, lower for ACH. Mako doesn't add additional fees on top of Stripe's rates. More information here.

What happens if a client no-shows?

No-shows are logged on the client profile. You can see no-show history and set policies (like requiring deposits) for repeat offenders.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

What payment methods can customers use?

Credit cards, debit cards, and ACH bank transfers (where enabled). All payments process securely through Stripe.

Do customers need an account to pay?

No. Customers click the payment link, enter their card, and pay. No login or account creation required.

Does this work with QuickBooks?

Yes. Invoices and payments sync to QuickBooks Online automatically. Your books stay accurate without manual entry.

Make your trade business predictable.

Start today.

Mako handles estimates, scheduling, dispatch, and invoicing so you can focus on the work that pays.