Send the right technician to the right job with everything they need. Smart dispatch, real-time status updates, and automatic customer notifications — all in one system.
Contractors · Plumbers · Electricians · People who work on client sites
A visual command center showing all jobs, all technicians, and all statuses. Drag and drop to assign. Color-coded by status: scheduled, en route, in progress, completed. Filter by technician, date, or service area. Dispatching that feels like moving pieces on a board — because it is.
Technicians tap to update status: en route, arrived, in progress, completed. The office sees changes instantly. Customers get notified automatically. No phone tag required. "Where's my technician?" You'll always know.
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Field service businesses lose 20-30% of productive time to poor dispatching. Mako puts those hours back on the clock.
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Automatically sync invoices, payments, and customer data between your CRM and QuickBooks Online.
Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.
Keep your team and bookings perfectly aligned with two-way Google Calendar sync.
Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.
Yes — you can explore the full product in a self-serve demo, no signup required.
Technicians access Mako through the mobile web app — no separate download required. Works on any smartphone with a browser.
The customer signs on the technician's device screen. The signature saves to the job record with a timestamp, providing proof of completion.
Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.
The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.
Customers receive automated SMS notifications when the technician is en route and when they arrive. Real-time GPS tracking for customers is not currently included.
Mako gives your team the tools to dispatch efficiently, complete jobs faster, and keep customers informed — without the paperwork.
