Stop guessing. Start knowing.
Real-time dashboards show you exactly what's working: revenue trends, top customers, team performance, and service profitability. Plus AI insights that tell you what to do next.
Your key numbers, front and centre.
Revenue with its month-on-month change, bookings, customers and revenue per hour. What is on the calendar this week, next week and across the next 30 days, plus recurring revenue and how fast it is growing.
The most profitable service is rarely the busiest one.
Every service gets its bookings, revenue, hours and revenue per hour side by side. That is how you find out a full group class earns more per hour than a private session, and which parts of the schedule are not worth running at all.
Who is carrying the studio, and who has room.
Rankings by revenue, sessions and hours, with utilisation measured against each person's own availability, so a two-day-a-week instructor is not judged against a full-time one. Low utilisation reads as capacity, not failure.
See changing attendance with historical context.
Mako uses observed attendance, visit frequency, unused credits, and time since the last visit to organize descriptive attention levels. Historical membership value is shown as context, not as predicted loss.
Next month is already visible.
Mako shows what is on the calendar for this week, next week and the coming 30 days, alongside recurring revenue and month-on-month growth. It is the difference between a forecast you argue about and one you can check.
faster growth for businesses that track performance metrics. Mako puts the numbers in front of you instead of leaving them for a quarterly review.
Dashboards that are already built, already current.
Connect with your favourite tools.
Do I need to set up reports manually?
No. The dashboards are pre-built and update in real time. Open Analytics and your numbers are already there: there is nothing to configure and no report builder to learn.
Can I export the data?
Yes. Any analytics view exports as CSV, so you can take it into a spreadsheet, a board pack or your accountant's tooling.
What is revenue per hour, and why does it matter?
Revenue divided by the hours it took to deliver. It is the number that tells you a full drop-in class can be worth more than a private session, and which parts of your schedule are quietly not worth running.
How are retention signals calculated?
Mako uses observed attendance, visit frequency, unused credits, and time since the last visit to create descriptive, rules-based attention levels. These signals do not predict cancellation.
Does utilisation account for part-time staff?
Yes. Utilisation is measured against each person's own working hours, so someone available two days a week is not compared against a full-time schedule.
What is Mako?
Mako is built for service businesses. It brings CRM, scheduling, payments, team tools, AI features and financial reporting into one app, so you can run the business without piecing together several systems.
Is there any demo available?
Yes. You can explore the guided demo after entering a valid work email. No credit card or sales call is required.
Can I import my existing customers?
Yes. Upload a CSV file and Mako will map your columns to customer fields and tags.
Do you perform full migrations?
Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.
How long does setup take?
The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.
Start today.
Mako Analytics shows you what's working, what's not, and what to do next: in real time.