Bookings, packages and client history.
Keep booking, intake forms, session history and package balances together, so the details you need are close to the diary before an appointment and at checkout.
Booking between treatments.
Booking happens by text, at night
Clients message when they remember, you reply between sessions, and half of them never get booked in.
Client history is on paper
Contraindications, preferences and what you did last time are useful only if you can find it in ninety seconds.
Rebooking is left to chance
At checkout, offer the next appointment while the session details are clear, rather than trying to arrange it three weeks later.
Booking and client records in the same workspace.
Bookings & Jobs
A public booking page that respects your real availability, with reminders.
Client records and notes
Client history, documents and session notes, with staff access checked against your permission settings.
Payments & Invoicing
Keep package use, deposits and payments together when you finish the session and arrange the next booking.
Return visit review
Look at a regular client's last visit and recorded contact preference before deciding to follow up.
a week is what solo practitioners lose to booking admin: most of it answering messages one at a time.
If you book, manage and get paid, Mako fits.
Who can see client notes?
Access depends on your staff permissions. Ask to see the practitioner, reception and client views together before you share session notes.
Can clients book packages of sessions?
Package records show sessions used and remaining. We can demonstrate how booking, completion and cancellation affect the balance in your setup.
Does a long gap trigger a client message?
The attendance history gives the practitioner context; it does not choose a message or channel. Before a follow-up, consider the client's usual visits, future bookings and recorded contact preference.
Can I see the booking flow before switching?
A valid work email opens the guided demo. Explore the booking flow without a card or a sales call.
Will old intake notes move with my clients?
Client details can be checked in a CSV; intake forms and notes need a separate migration scope.
When should I offer the next appointment?
At checkout, while the session details are clear. Agree the date with the client and check any package balance before booking.
How do I plan longer treatments and breaks?
The diary should reflect the full treatment length, so a longer session does not leave a misleading gap. Your services and practitioner availability set the schedule. If you need preparation, cleanup or breaks between appointments, include those timings in the booking walkthrough.
Start today.
Open the demo to see booking, packages and client history alongside one another.