A full diary. Notes that stay private.
Online booking, intake forms, treatment history and rebooking are built for practitioners who need client records to be thorough and confidential.
The admin that eats your week.
Booking happens by text, at night
Clients message when they remember, you reply between sessions, and half of them never get booked in.
Client history is on paper
Contraindications, preferences and what you did last time are useful only if you can find it in ninety seconds.
Rebooking is left to chance
The best time to book the next session is while they are still on the table, not three weeks later.
Four parts of the platform doing the work.
Bookings & Jobs
A public booking page that respects your real availability, with reminders.
CRM & Client Pipeline
Full client profiles with history, documents and notes, visible only to the roles you allow.
Payments & Invoicing
Packages, deposits and online payment so the money side is finished before they leave.
Retention Intelligence
Regulars who have gone quiet, flagged while they are still regulars.
a week is what solo practitioners lose to booking admin: most of it answering messages one at a time.
If you book, manage and get paid, Mako fits.
Who can see client notes?
Only the roles you allow. Members see their own schedule and nothing else, and pay and financial data is restricted to Admin and Finance roles.
Can clients book packages of sessions?
Yes. Sell a block of sessions, track what has been used, and flag when someone is running low.
What is Mako?
Mako is built for service businesses. It brings CRM, scheduling, payments, team tools, AI features and financial reporting into one app, so you can run the business without piecing together several systems.
Is there any demo available?
Yes. The guided product demo requires a valid work email. No credit card or sales call is required.
Can I import my existing customers?
Yes. Upload a CSV file and Mako will map your columns to customer fields and tags.
Do you perform full migrations?
Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.
How long does setup take?
The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.
Start today.
Mako handles the diary and the records, so your attention stays on the client in front of you.