Put memberships, classes and PT in the same gym workspace. Check trainer pay alongside the attendance changes your team needs to follow up.
Attendance drops off for six weeks and nobody notices until the direct debit is stopped.
One tool for the class timetable, another for trainer diaries, a third for billing. Members feel the seams.
Session counts, commission and member ownership get recalculated by hand every month.
Observed attendance and frequency patterns, with a weekly list of members whose activity may need review.
Timetable, capacity, waitlists and memberships that can be paused.
PT session totals and a trainer's agreed rate, with the amount due shown together.
Compare trainer utilisation and revenue figures with the membership history available to your team.
Review attendance, membership, booking, and revenue trends from the records your studio already has.
Mako highlights changes in recorded attendance and time between visits. Your team checks the history before choosing a follow-up; a flag does not predict cancellation.
Classes and PT can require different availability rules. Bring your timetable and trainer diaries to the walkthrough so we can check how they fit together.
Recording attendance and granting door entry are separate requirements. The check-in method available in your setup needs a walkthrough; physical access also needs a confirmed integration and suitable hardware.
The guided demo uses a valid work email. Coaches can explore it without a credit card or a sales call.
A customer CSV is the starting file; membership and PT balances need a separate field check.
Use the agreed pay basis and eligible session revenue. A booking is not proof of completion; confirm that rule before settlement.
A gym member may have class access through a recurring plan and PT sessions through a separate pack. Those balances should stay distinguishable. Use the walkthrough to check the booking entitlements, cancellation rules and payment records for the plans your gym actually sells.
Explore the timetable, member review and trainer pay in the gym workspace.