No Contracts. Ever.

Pricing made transparent

Starter Plan
$39
/mo

For operators & small teams getting started.

Get started
100 Customers
3 Team Members
Full CRM
Class Management
Customer Portal
Enterprise Plan
$999
/mo

For established businesses running multiple locations.

Get started
Everything in Teams plus
Unlimited Customers
Unlimited Team Members
Full CRM
AI Receptionist (500 min/mo)
3 locations included.
And More.
Basic Plan
$31
/mo

For operators & small teams getting started.

Get started
100 Customers
3 Team Members
Full CRM
Class Management
Customer Portal
Enterprise Plan
$799
/mo

For established businesses running multiple locations.

Get started
Book a free demo today
Unlimited Customers
Unlimited Team Members
Full CRM
AI Receptionist (500 min/mo)
3 locations included.
And More.
Comparison table

Compare each pricing plan

Compare plans at a glance to see how Mako scales with your team.

CRM & Customer Management
Customer database
Pipeline
Lifecycle & source tracking
Referrals & birthdays
Activities & task tracking
CSV import/export
Customer documents
Equipment tracking
Communication logs
Follow-up widget
Customer portal
At-risk customer detection
Starter Plan
Team Plan
Enterprise
Booking, Scheduling & Operations
Advanced calendar
Public & embedded booking pages
Pricing & booking flows
Team availability & scheduling
Google Calendar sync
Time tracking per booking
Approval workflows & priority jobs
Starter Plan
Team Plan
Enterprise
Classes & Memberships
Class scheduling
Memberships
Auto-renewal, pauses & trials
Credit rollover & attendance tracking
QR check-in & kiosk mode
Digital waivers & policies
Starter Plan
Team Plan
Enterprise
Estimates, Invoicing & Payments
Estimates Feature
Digital approval & shareable links
Stripe payments & Stripe Connect
Auto-invoicing on job completion
Invoice reminders & unpaid aging
Cash accounts & transaction tracking
Starter Plan
Team Plan
Enterprise
Team & Workforce Management
Role-based permissions
Pay tracking
Time tracking & availability
Time off management
Service area assignment
Starter Plan
Team Plan
Enterprise
Analytics
Revenue, booking & customer metrics
Service efficiency analysis
Team performance
Revenue trends & top customers
Unpaid jobs aging
AI insights (Smart Decisions)
Report export (CSV/Excel)
Churn risk prediction
Starter Plan
‍–
Team Plan
Enterprise
Finance & AI
Finance dashboard & KPIs
Revenue & expense analysis
P&L, cash flow, balance sheet
AI forecasting & scenario planning
Budget management & variance
Break-even analysis
Unit economics (LTV/CAC)
Job profitability
Revenue Tracking
Seasonality & anomaly detection
Starter Plan
‍–
‍–
‍–
‍–
‍–
‍–
‍–
‍–
‍–
‍–
Team Plan
Enterprise
Integrations
Stripe
Google Calendar
QuickBooks Online
Starter Plan
Team Plan
Enterprise
Add-ons
Email campaigns
+500 customers
Additional location
AI Receptionist
Starter Plan
$15/mo (2500 Emails)
-
$49/mo (50 min)
Team Plan
Smart
$10/mo per pack
$75/mo each
100 minutes included
Enterprise
Advanced
Unlimited Customers
$75/mo each
500 minutes included
FAQs

Frequently asked questions

General
What is Echo?

Mako is an all-in-one business management platform for service businesses — home services, beauty, wellness, fitness studios, and more. It handles scheduling, CRM, invoicing, payments, team management, and analytics in a single app instead of stitching together 5-6 different tools.

General
What types of businesses is Mako for?

Any service-based business: HVAC, plumbing, electrical, landscaping, cleaning, salons, barbershops, spas, fitness studios, yoga studios, martial arts, personal training, and more. Mako supports both on-site service businesses and studio/class-based businesses — most competitors only do one or the other.

General
Do you support both service businesses and fitness/class businesses?

Yes. Mako has a business model toggle that adapts the entire app. Service businesses get booking, estimates, invoicing, and field job management. Class-based businesses get class scheduling, memberships, credit systems, check-in kiosks, and digital waivers. You can also run a blended model.

General
How much does Mako cost?

Starter is $39/mo, Team is $149/mo, and Enterprise is $999/mo. All pricing is public — no custom quotes, no hidden fees, no “contact sales to find out.” You know exactly what you’re paying before you sign up.

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General
Do you charge per technician or per user?

No. Each plan includes a set number of team member seats (3 on Starter, 15 on Team, unlimited on Enterprise). You’re not penalized for growing your team. Competitors like ServiceTitan charge per technician, which makes costs unpredictable as you grow. We are willing to revisit user limits as we scale.

General
What’s included vs. what costs extra?

Unlike platforms that nickel-and-dime you with add-ons for basic features, Mako includes scheduling, CRM, estimates, invoicing, payments, customer portal, team management, and analytics on every plan. The only paid add-ons are for genuinely optional capabilities: email campaigns ($15/mo), extra customer capacity ($10/mo per 500), additional locations ($75/mo each), and AI Receptionist ($49/mo on Starter — included on Team and Enterprise). We only charge more to cover AI usage costs and database costs.

General
Do you have a customer-facing booking page?

Yes. Every account gets a branded public booking page with a custom URL. You can also generate an embeddable widget for your own website. Each team member gets their own individual booking page too. Customers can also log in to view their bookings, pay invoices online, send messages, submit service requests, sign waivers, and manage their memberships — all self-service. Many competitors charge extra for this or don’t offer it.

General
What financial tools are included?

The Team plan and above includes a full finance suite: P&L statements, cash flow, balance sheet, revenue forecasting, budgets, break-even analysis, unit economics, job profitability, and MRR tracking. Most field service competitors stop at basic invoicing — Mako gives you CFO-level insights without a separate accounting tool.

General
Do you integrate with QuickBooks?

Yes. QuickBooks Online integration is available on Team and Enterprise plans. It syncs your invoices, payments, and customer data so you don’t have to enter things twice.

General
What AI features do you offer?

Mako includes AI-powered business insights, an AI chat assistant that lets you ask questions about your business data in plain English, and churn risk prediction (Team+). The AI Receptionist answers your business phone 24/7 with a natural voice, handles booking questions, takes messages, and sends SMS follow-ups.

General
Can I manage multiple locations?

Yes. Team plans start with 1 location and can add more at $75/mo each. Enterprise includes 5 locations. Each location can have its own settings, services, pricing, and team while inheriting org-level defaults.

General
How hard is it to switch from another platform?

We support CSV import for your customer data, so you can bring your existing client list over. The app is designed to be intuitive — most teams are up and running within a day, not weeks. No mandatory onboarding calls or professional services fees required.

General
Can I try before I buy?

Yes. New accounts start with a free trial so you can explore the full platform before committing.

General
Why not just use separate tools for each thing?

Stitching together a CRM, scheduling tool, invoicing app, payment processor, analytics platform, and communication tool means paying for 5-6 subscriptions, dealing with data scattered across systems, and spending time on integrations that break. Mako replaces all of that with one login, one bill, and one place where all your business data connects.

General
How is Mako different from Mindbody or Vagaro?

Mindbody and Vagaro focus on class-based fitness and wellness businesses. Mako supports classes AND on-site services, so if you run a business that does both (or might expand), you don’t need to switch platforms. Mindbody also doesn’t publish pricing and requires annual contracts — Mako is transparent and month-to-month.

General
How is Mako different from ServiceTitan?

ServiceTitan is built for large enterprises with per-technician pricing that can cost 5-10x more. It’s powerful but complex — many small businesses report using only 10% of features while paying 100% of the premium. Mako delivers the features growing businesses actually need at a fraction of the cost, with transparent pricing and no long onboarding process.

General
How is Mako different from Jobber or Housecall Pro?

Jobber and Housecall Pro are solid scheduling and invoicing tools, but they lack built-in finance/CFO tools, class and membership management, AI-powered analytics, and a full customer portal. Mako covers all of that in one platform without requiring third-party add-ons for core functionality.