Payments & invoicing

Send invoices. Know what is owed.

Keep line items, recorded payments and reminder history with the invoice, so an unpaid balance is easy to find and follow up.

Ask about payments in Mako CRM.
Studios & salonsWellness practicesTrades Home servicesField service

PAYMENTS & INVOICING

Create a professional invoice ready to send.

Add line items with quantities, rates and descriptions. Check taxes and discounts, add notes or terms, then preview the invoice before sending it. No design skills required.

WHAT YOU ARE OWED

Know who owes you, and how late they are.

Every invoice carries its status and its age, so "outstanding" is never a vague feeling. Partial payments are tracked against the invoice, and the overdue ones surface first instead of hiding in an inbox.

✓Aging by invoice
✓Partial payments tracked to the balance
✓Average days-to-pay trending over time
Outstanding · 4 invoices
$608.00
$260 overdue
Average days to pay4.2 days
Collected this month$7,930
ridgelinestudio.mako.so/pay/1042 3 days late
INVOICE INV-1042
10-class pack · Patrick Ward
Pay by card
No account needed
•••• •••• •••• 424204 / 28CVC
Pay $260.00
Invoice total$260.00
Example Stripe fee · 2.9% + $0.30−$7.84
After the example fee$252.16
ONLINE PAYMENTS

A payment link starts with a clear amount due.

The payment view puts the invoice amount beside the card fields and fee calculation. Review the invoice amount and recorded payments before confirming the remaining balance.

✓Methods enabled in your Stripe account
✓Processing rates depend on your Stripe account
✓Recorded payments beside the invoice balance
REMINDERS

Give overdue invoices a clear follow-up.

A heads-up before the due date, a nudge on the day, then reminders at 7 and 14 days overdue. The history shows what was sent, when, and what still needs attention.

✓Reminder channel beside each step
✓Check the balance before the next reminder
✓Full log of what was sent and when
Invoice reminder history
Heads-up 3 days before · due date · +7 days · +14 days
Second reminder · Patrick WardSent Jul 26
Balance due $170 · Cedric EvansSent Jul 25
Heads-up · Trey HowardJul 27
Heads-up · Desmond ColeJul 29
Invoices paid after a reminder61%
Average days to pay5.1 → 4.2
Monthly recurring revenue
$5,680
Unlimited monthly · 18 members$2,700
Unlimited annual · billed monthly · 6$900
10-class pack · auto-renew · 12$2,080
Recurring billing · 36 plans$5,680
Monthly and annual memberships sit beside auto-renew packs here. Compare their billing cadence and next invoice dates when checking a renewal.
RECURRING BILLING

Keep repeat invoices on a regular cadence.

The recurring view groups plans by amount and cadence, with the next invoice date beside each one. Use that schedule when checking renewals and following up on billing exceptions.

✓Amount and cadence for each plan
✓Next invoice date for each plan
✓Follow up on billing exceptions
2×

faster payment for businesses that invoice electronically. Add online payments and automatic reminders, and you will wonder why you waited.

INVOICES AND FOLLOW-UP

Keep the invoice details together.

INTEGRATIONS

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FAQS

Frequently asked questions

Having any issues? Report them to our team.

Contact us
What are the processing fees?

The 2.9% + $0.30 card rate shown here is an example. Stripe processes payments; check your connected account for current rates and supported payment methods.

Do customers need an account to pay?

The card-payment example has no account sign-up step. Confirm the payment-link flow and enabled methods for your Stripe account.

Which payment methods can customers use?

Payment methods depend on what is enabled for your connected Stripe account. Check that account for the current supported methods before sharing the payment link.

Can I take a deposit instead of the full amount?

The example includes a partial payment, with the original invoice amount and remaining balance kept separate. Confirm how your deposit is recorded before billing the balance.

How do recurring invoices work?

A recurring plan needs an amount, cadence and next invoice date. Review those details and the recorded payments when checking a renewal or following up on a billing exception.

What happens to reminders after a payment?

Review the remaining balance and reminder history after recording a payment. Ask us which channels and stop rules your configured reminder workflow supports.

Is there any demo available?

Yes. The guided product demo requires a valid work email. No credit card or sales call is required.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields and tags.

How is the sample outstanding balance calculated?

The four balances are $260, $28, $150 and $170 after a partial payment. Together they make $608 outstanding.

Why does the builder show a different invoice?

The builder shows the Vantage Health draft. The payment view shows Patrick Ward’s separate invoice, so their line items and totals are different.

From invoice to follow-up

Start today.

Keep the amount due, payments and follow-up history together, so the next invoice conversation starts with the facts.