Classes & memberships

Fill your classes. Keep members coming back.

Mako handles class scheduling, memberships, credits, attendance, and check-ins, so you can focus on delivering great experiences instead of chasing spreadsheets.

Yoga studiosSalons & spasFitness centers TradesWellness practices

CLASS CREATION

Set up classes in minutes.

Create classes with name, description, location, duration, capacity, drop-in price and credits required. Set a colour for easy calendar identification, and toggle active or inactive as your schedule changes.

CLASS INSTANCES

Schedule every session. Track every attendee.

Create individual occurrences: "Vinyasa Flow, Monday Feb 10 at 9am." Each instance tracks its own status (scheduled, completed, canceled) and actual attendee count. See at a glance which classes are filling up and which need a boost.

Scheduled, completed or cancelled per session
Actual attendance against capacity
Premium classes can require more credits
Vinyasa Flow
Mon 6:30 PM · Nadia · 1 credit
Waitlist 3
16 / 16
Reformer Flow
Tue 7:00 AM · Marcus · 2 credits
Scheduled
9 / 12
Lunch Express
Wed 12:15 PM · Ava · 1 credit
Scheduled
14 / 16
Restorative
Thu 8:00 PM · Rosa · 1 credit
Completed
11 / 14
members.ridgelinestudio.com
SR
Sarah Reid
Unlimited monthly · renews Aug 14
Active
Credits remaining 7 of 10
Vinyasa Flow
Mon 6:30 PM
Registered
Reformer Flow
Wed 7:00 AM
Register
Restorative
Thu 8:00 PM
Register
MEMBER PORTAL

Members manage themselves.

A branded portal where members browse the class schedule, register, view attendance history, check their credit balance, see membership status and renewal date, and display their digital membership card.

Fewer emails, fewer calls, happier members
Credit balance and renewal date always visible
Digital membership card on their phone
PAUSE & RESUME

Life happens. Memberships flex.

Members going on vacation? Pause their membership from the dropdown. Status changes to "paused." When they're back, resume with one click. Credits and billing pick up where they left off.No cancellations. No awkward conversations. No lost members.

No cancellations
No awkward conversations
No lost members
DC
Desmond Cole · paused
Travelling Aug 1 to Aug 22 · resumes automatically
BillingPaused · $0 on Aug 14
Credits held4 preserved
Class accessSuspended
On resumePicks up where it left off
A pause you can offer is a member you keep.
Resume now
RS Ridgeline Studio
6:28 PM
Scan your code or enter your membership number
Welcome, Sarah!
Vinyasa Flow · 6:30 PM · 1 credit used · 6 remaining
The class count updates itself as members arrive. No one at the desk ticking names off a list.
QR CHECK-IN & KIOSK MODE

Members check themselves in. You stay focused.

A full-screen kiosk page shows your logo, business name and a live clock. Members scan their QR code or enter their membership number. Mako finds today's registration, confirms check-in and updates the count.

Green success card on a match
Red error card when something is wrong
Credits deducted on check-in, automatically
15%

of revenue is what studios on manual attendance tracking lose to missed check-ins and forgotten class packs. Mako tracks every credit automatically.

MEMBERSHIPS

Stop losing inactive clients.

INTEGRATIONS

Connect with your favourite tools.

Request additional integrations
FAQS

Frequently asked questions

Having any issues? Report them to our team.

Contact us
How do credits work?

Each class requires a set number of credits (default is 1, but premium classes can require more). When a member books, credits are reserved. On check-in, they're deducted. The system tracks everything automatically.

Can members book and check in themselves?

Yes. The member portal lets them browse classes, register and view their schedule. Kiosk mode with QR scanning lets them check in on arrival without staff assistance.

Can I offer different membership tiers?

Yes. Create unlimited plans with different pricing, credit amounts, billing frequencies, trial periods and class access restrictions. Highlight popular plans and offer intro pricing.

What if a member needs to pause their membership?

One click to pause, one click to resume. Their status updates, billing pauses, and credits are preserved until they return.

Do you handle waivers?

Yes. Create digital waivers that members must sign before their first class. The portal blocks access until the waiver is complete, and signatures are stored with timestamps.

What is Mako?

Mako is built for service businesses. It brings CRM, scheduling, payments, team tools, AI features and financial reporting into one app, so you can run the business without piecing together several systems.

Is there any demo available?

Yes. The guided product demo requires a valid work email. No credit card or sales call is required.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields and tags.

Do you perform full migrations?

Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

Fill classes. Track credits. Keep members coming back.

Start today.

Mako handles the admin so you can focus on what you do best: running great classes.