Team Management

Run your team without the runaround.

Schedules, permissions, pay rates, time off. Mako keeps it all in one place. So you can manage your people without drowning in spreadsheets or group texts.

For Who

For yoga studios · salons & spas · fitness centers · contractors · wellness practices

Team Directory

Every team member, every detail, one place.

Add team members with their contact info, job title, role, and pay details. See everyone's status, working hours, and assigned jobs at a glance.Whether you have 2 people or 20, you'll always know who's doing what.

Role-Based Permissions

Control who sees what.

Four built-in roles: Admin (full access), Finance (financial data), Manager (team and operations), and Member (basic access). Each role controls which pages, features, and actions are available.Your front desk doesn't need payroll access. Your contractors don't need client payment history. Set it once and stop worrying.

Stop chasing your team.

Managers spend 8+ hours per week on scheduling coordination and team communication. Mako puts everything in one system — so you can lead instead of chase.

Team Invitations
Add people in seconds.
Send an email invitation with a secure signup link. The invitee creates their account and joins your organization with the role you assigned. Track invitation status — pending or accepted — with automatic expiration.
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Working Hours & Availability
Set schedules. Respect limits.
Set pay structure per team member: hourly rate, per-booking rate, commission percentage, or salary. This feeds directly into calculated earnings per booking, payroll tracking, and job profitability reports.
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Time Off Management
Handle PTO without the back-and-forth.
Team members request time off. You approve or decline. Balances update automatically. Approved time off blocks those days from booking.

No more calendar conflicts. No more "I thought I had that day off" conversations.
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Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

Can team members set their own availability?

You control their base working hours. Time-off requests go through an approval workflow. The combination determines their true availability for booking.

Do you perform full migrations?

Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.

Is there a limit on team members?

Starter includes 3 team members. Team includes 15. Enterprise is unlimited. We are willing to review seats based on current usage across our clients.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

How do I control what team members can see?

Assign one of four roles: Admin, Finance, Manager, or Member. Each role has preset permissions controlling access to features, data, and actions. You can customize further in Settings.

How does pay tracking work?

Set each person's pay structure — hourly, per-booking, commission, or salary. When they clock time or complete jobs, Mako calculates their earnings automatically.

Can I track equipment assigned to team members?

Yes. Assign tools, vehicles, and gear to specific people. Track status and see who has what at any time.

Manage your team without managing spreadsheets.

Start today.

Mako handles schedules, permissions, pay rates, and time off — so you can focus on running your business.