HIIT and bootcamp members often build a consistent training rhythm. Mako shows who is overdue for their observed return cadence, adds historical context, and helps the team organize focused recovery work.
Members may train several times a week, work around changing schedules, or move from an intro challenge into a routine. Mako starts with observed cadence and keeps the evidence visible.
Mako compares the current return gap with the member’s observed pattern. The signal prompts a review; it does not predict a cancellation.
Use privacy-safe aggregate cohorts to examine retention and rebooking patterns supported by the connected source.
The team reviews the source evidence, decides whether follow-up is appropriate, and records consent-safe internal work and the observed outcome.
Review overdue attendance, eligible cohorts, and historical context while keeping the studio’s operating platform in place.
Explore retention, rebooking, cohorts, client segments, historical revenue context, and privacy-safe benchmarks at no cost.
Create a free Pulse account →Need to confirm a source or workflow? Talk with the Mako team.
Contact usNo. Mako uses observed return cadence, historical value, retention, and rebooking context rather than predictive cancellation scoring.
This page promises only the supported retention workflow. Specific fields depend on the connected source and should be verified before rollout.
Mako supports supported Mindbody data and supported Momence, CSV, and Excel paths. Exact availability and connection method should be confirmed.
No smart payment retry or automated dunning capability is promised here.
No. Mako is retention intelligence around supported connected data, not a replacement for scheduling or studio operations.
Review overdue return cadence, historical context, and accountable recovery work in one place.