Fitness studio retention software that shows who needs attention.
Free retention intelligence for independent fitness and wellness studios. Use Mako data, supported Mindbody setups, or Momence, CSV, and Excel exports to find overdue clients, review rebooking, and organize follow-up—without replacing your booking platform.
Find at-risk members in the attendance patterns you already have.
Pulse combines attendance, membership, rebooking, and historical revenue data to surface overdue clients and retention gaps. Every signal stays tied to observed source data; Pulse does not claim to predict cancellations or prove that a follow-up caused an outcome.
One clear view of the clients who need attention.
Review return cadence, rebooking, membership context, and recent client value in one place. Drill into the observed records behind each signal before deciding what to do.
Turn a retention signal into accountable work.
Create an internal follow-up task, assign it, and record the observed outcome. Pulse tracks the work and evidence; it does not send SMS or email and it does not retry payments.
See the fade in the attendance record.
Pulse compares observed return cadence, rebooking, membership status, and historical revenue to help you prioritize overdue clients. Signals are descriptive, not predictive scores.
Retention intelligence you can inspect, explain, and act on.
Start with the signal, open the source context, and decide the next action.
Explore retention, rebooking, cohorts, client segments, historical revenue context, and privacy-safe benchmarks at no cost.
Create a free Pulse account →What is fitness studio retention software?
It turns attendance, rebooking, membership, and client-value history into a practical view of who is returning, who is overdue, and what deserves review. Mako Pulse keeps those signals tied to the underlying source data.
How does Pulse identify at-risk members?
Pulse uses observed return cadence, recent attendance, rebooking, membership status, and historical revenue context. It creates descriptive operational signals; it does not claim to predict whether a member will cancel.
Does Pulse send SMS or email automatically?
No. Pulse can create internal follow-up work and record observed outcomes. It does not send outreach or retry payments; any external action requires an authorized delivery system and owner approval.
Does Pulse work with Mindbody and Momence?
Pulse supports Mindbody setup and imports, while supported Momence exports can be analyzed through CSV or Excel. Connection and normalization requirements vary, and Pulse does not claim a universal live two-way sync.
Is Mako Pulse free?
Yes. Pulse retention intelligence is free. Booking, invoicing, payments, team management, and other operating tools are available separately in Mako CRM.
See your retention picture for free.
Connect supported data, inspect the evidence behind each retention signal, and turn the right signals into auditable follow-up work.