CRM for Beauty & Aesthetics

Book consultations. Track treatments. Grow your practice.

Client management, consent forms, appointment booking, and commission tracking built for med spas, estheticians, and aesthetic practices that demand precision.

Treatment Scheduling

Book with the detail aesthetics requires.

Schedule treatments with service type, duration, room, and provider. Block prep time and recovery time. See your full day with accurate timing or adjust the booking. Click for client details.

Client Treatment History

Every treatment, every detail, forever.

Complete records for every client: treatments performed, products used, settings applied, before/after notes, photos. Access full history before any treatment. Continue care with confidence.

See clients convert in real-time.

Med spas using online booking see 35% more new client conversions. When someone's ready for a consultation, friction loses them. Mako removes the friction.

Online Booking
Consultations booked while you sleep.
Branded booking page shows your services and real-time availability. New clients book consultations. Existing clients schedule follow-ups. Confirmation and reminders go automatically. 24/7 booking without 24/7 staffing.
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Product & Inventory Tracking
Know what you have. Know what you've used.
Track injectables, skincare products, and supplies. Log usage per treatment. Stock levels update automatically. Low-stock alerts before you run out. Cost flows into treatment profitability.
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AI Receptionist
Your phone, answered professionally.
AI handles calls when you're with clients — books appointments, answers questions about services and availability, captures new client information. You call back when you're ready, or not at all.
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Discovery every feature
Integrations

Connect with your favorite tools

Stripe

Keep your team and bookings perfectly aligned with two-way Google Calendar sync.

Google Calendar

Accept payments seamlessly through Stripe with secure card processing, automated payment tracking, and faster reconciliation.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

How long until payments reach my bank account?

Typically 1-2 business days after the customer pays, depending on your Stripe account settings.

What are the processing fees?

Standard Stripe rates apply: 2.9% + $0.30 for card payments, lower for ACH. Mako doesn't add additional fees on top of Stripe's rates. More information here.

What happens if a client no-shows?

No-shows are logged on the client profile. You can see no-show history and set policies (like requiring deposits) for repeat offenders.

Can I import my existing customers?

Yes. Upload a CSV file and Mako will map your columns to customer fields, including custom fields and tags.

How long does setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

What payment methods can customers use?

Credit cards, debit cards, and ACH bank transfers (where enabled). All payments process securely through Stripe.

Do customers need an account to pay?

No. Customers click the payment link, enter their card, and pay. No login or account creation required.

Does this work with QuickBooks?

Yes. Invoices and payments sync to QuickBooks Online automatically. Your books stay accurate without manual entry.

The practice management system built for aesthetics.

Start today.

Mako handles the bookings, consent, records, and pay — so you can focus on delivering results.