Disclosure: Mako CRM publishes this comparison and is one of the products discussed. This is vendor-authored analysis, not an independent review or hands-on product test.
Method: We checked the official sources below on September 1, 2026. Features, prices, fees, promotions, limits, and contract terms can change. Quote-only or unverified items should be labeled; absence from an official page is not proof that a feature is unavailable.
| Publisher | Source | What it supports | Limitations |
|---|---|---|---|
| Hapana | Hapana pricing | Basic Premium and Pro per-location tiers; usage-fee schedules are published | Base subscription contract taxes and region are quote-only |
| Hapana | Hapana platform | Memberships billing scheduling app marketing integrations multilocation migration and reports | Does not establish base subscription price |
| Mako CRM | Pricing - Transparent Plans for Service Businesses | Public plan prices, annual totals, included team members, additional-location price, and month-to-month contract statement | Vendor-authored and changeable; checked date required; does not independently prove value, superiority, or competitor differences |
| Mako CRM | Invoicing and Payment Software for Service Businesses | Invoice creation, payment links, partial-payment tracking, reminders, recurring billing, Stripe processing, and Mako fee statements | Vendor-authored; Stripe fees can vary by market and account; sample collection and speed figures are not independent outcome evidence |
Hapana is a multi-location fitness platform aimed at franchises and growing studio groups, with a strong focus on member experience and branded apps. Mako is the business platform for independent operators. The clearest difference between them is not a feature — it is that you can find out what Mako costs right now, and you cannot do the same for Hapana.
Hapana: No plan pricing is published. Payment processing fees appear on their site, but the software cost itself requires contacting sales. We have not published a figure here because we could not verify one, and inventing one would be worse than saying so.
Mako: Pulse is free. Basic at $139/month — the complete platform with three team members. Team at $249/month — fifteen team members, extra locations at $75/month each, advanced reporting, QuickBooks sync. Enterprise at $999/month — unlimited members across three locations. Roughly 20% off annually, no contract.
Quote-only pricing is not automatically a red flag — genuinely enterprise products are configured per customer, and Hapana sells into franchise groups where that is normal. But it has predictable consequences for a buyer, and they are worth naming:
If you are evaluating Hapana, get the full number in writing before the demo persuades you: base platform, per-location charges, branded app, onboarding or setup fees, contract length, and what happens at renewal.
Built for groups running many sites with shared branding and central reporting. That is a genuinely different problem from running one studio well.
A strong client-facing app experience, which for a franchise brand is often the point.
Account management and structured onboarding that matches how larger groups buy.
The number is on the page. You can budget today, without a call, and it is the same number for everyone.
$139 covers the whole operational platform. No setup fees, no annual contract, no negotiation.
Profit per class after instructor pay, cash-flow forecasting, unit economics, LTV — built for an owner who is also the CFO.
Pulse costs nothing, imports from other platforms, and compares your churn against market averages. You can evaluate it without a sales conversation, which is rather the point.
Pick Hapana if:
Pick Mako if:
Your studio is a business. Not a hobby, not a side project, not a calendar with a cash register. It deserves software that treats it accordingly. If your platform cannot tell you whether you are financially healthy, it is not doing its job. And in 2026, you have better options.
See Mako in action — no sales call required
Mako is built for independent studio owners who would rather spend their time on members than on demo calls. Open the live demo, poke around, and see exactly how booking, payments, and financial intelligence come together in one place.
Try the demo: Open the Mako CRM live demo
Self-serve. Instant access. No forms, no calendars, no "talk to sales."
